Required Qualifications***Please upload a minimum of 7 PROFESSIONAL REFERENCES,including work and cell/home phone numbers, as an additionaldocument***The successful candidate will possess a minimum of a master’sdegree in a related field.The individual must have a minimum of seven (7) years ofprogressively responsible experience in Testing, AccommodativeServices, or a similar field within Higher Education.The successful candidate will have a minimum of five (5) yearsof supervisory experience.Career experience should have demonstrated progressiveresponsibility in the areas of Accommodative Services or Testingadministration. Description/Job SummaryReporting to the Vice President for Student Affairs, the Directorof Testing and Accommodative Services (TAS) is responsible formanaging daily operations, services, and staff. TAS administersplacement testing, academic departmental exams and assessments,oversight of proctored testing for students with approvedaccommodations, certification testing, and revenue-generatingexams. The director is also responsible for providingadministrative oversight and coordination of legally mandatedservices and specialized support in accordance with Americans withDisabilities Act (ADA), Sections 504 and 508, and the Americanswith Disabilities Act Amendments Act (ADAAA) for students with awide range of disabilities. The Director works in collaborationwith BCCC faculty, staff, and external partners to meet the needsof a variety of constituents by providing services that comply withBaltimore City Community College (BCCC) policies and procedures,state and federal regulations, and the requirements of contractedtesting services for the BCCC Community.The Director of TAS serves as a member of the Student AffairsLeadership Team (SALT), contributes to Strategic EnrollmentManagement (SEM) planning, and is responsible for theimplementation, integrity, and successful execution of testingpolicies, procedures, and guidelines. Further, the director worksin collaboration with various campus entities such as Admissions,The Student Success Center, Information Technology, the Division ofAcademic Affairs, Workforce Development and Adult Basic Education,and others. The Director of TAS must be well versed in ensuringquality customer service and delivery of proper testing to adiverse student population. The department participates instrategic initiatives to support enrollment goals, overseeingquality assurance activities, and sharing responsibility in workingwith an integrated student information system.Responsibilities/DutiesManages daily operations, including scheduling, proctoring,tracking data, and maintaining computers within the testingcenter;Provides oversight of intake of requests for accommodations anddata regarding students registering with accommodativeservices;Supervises, trains, schedules, and evaluates all departmentalstaff including the Testing Center Specialist, TAS Coordinator, andall proctors;Develops relationships, maintains partnerships, serves as leadtesting administrator, and ensures compliance with externalagencies, institutions, and businesses regarding testing;Provides consultative assistance, training and/or technicalassistance to the campus community on issues and policies relatedto testing and disabilities, including increased awareness and bestpractices;Provides students with orientation to accommodative serviceswithin the College environment by providing information onservices, resources, rights, responsibilities, and channels forrequesting and acquiring assistance;Delivers disability-related, counseling, support, guidance, andadvocacy to students with disabilities in their transition andadjustment to BCCC;Develops, reviews, and recommends policies to ensure compliancewith federal regulations and provisions of the Americans withDisabilities Act as Amended (ADAAA) and Section 504 of theRehabilitation Act of 1973;Maintains an effective case management system for students withapproved accommodations including case tracking, review, andanalysis;Responsible for the acquisition, maintenance, and coordinationof the use of adaptive equipment, technology, and software;Maintains the department’s website and presence on the studentportal;Ensures the College’s alignment with best practices in testing,disability services, national testing associations, and stateaffinity groups;Serves as the ADA Coordinator and compliance officer forsection 504 with respect to student complaint and campusaccommodations;Serves as liaison to faculty and administration in all areas oftesting.Oversees the budget of the department;Ensures BCCC’s compliance with testing standards set by MiddleStates, MHEC/MD legislation, Family Educational Rights and PrivacyAct (FERPA), Americans with Disabilities Act (ADA) guidelines,National College Testing Association (NCTA) standards, and MarylandCollege Testing Association (MCTA) standards;Models and trains staff to provide high-quality customerservice, effective testing administration, test score summaries,accommodative services, and academic support for diversepopulations of faculty, college administrators, students, paidcustomers, and visitors;Provides information and resources about accommodativeservices, testing procedures, related BCCC policies, andtest-taking preparation for the college community and thepublic;Serves as a campus resource for the interpretation andassistance with implementation of the Americans with DisabilitiesAct (ADA), the Rehabilitation Act, and other disability-relatedtopics to faculty, staff, and administrators;Collects and analyzes customer satisfaction, usage, placement,outcomes assessment, and related data to improve Testing Centerservices;Collaborates with IT to assure the proper maintenance,viability, and functioning of technologies needed to administer,report, and monitor testing services;Provides or arranges for the provision of/or supervises theproduction of textbooks in alternative formats;Collaborates with the Vice President of Student Affairs,faculty, staff, and external stakeholders to share data and applyacademic placement policies and procedures to enhance studentintake experiences, success, persistence, and completion;Serves as a subject matter expert in academic placement testingand college readiness on college, statewide, and other relatedcommittees.Presents contracts/partnerships with external businesses,community leaders, and testing companies to support the testingneeds of BCCC and generate supplemental college revenue;Manages the collection, security, and accounting of fees andcontract revenue collected by the Testing Center;Performs other duties as assigned.